Warranty Chain Management Conference
When : 2018-03-06
Where : San Diego, California
Submission Deadline : 2017-09-20
Categories : DBWorld: Database Management Systems , Machine Learning
Warranty Chain Management Conference(WCM 2018 )
Call for Papers:
Come and share your knowledge and experience with, and learn from, a diverse cross-company and cross-industry community of Warranty Professionals and Business Executives in this annual forum.
Papers are sought that provide a case-study perspective of how effective warranty and service contract management has helped companies and organizations develop their competitive edge, manage risk and increase cost savings; for example, the introduction of new processes and procedures, the implications of customer and supplier relationships, economies and efficiencies of scale, risk analysis methodologies and many other strategic business considerations.
Presenters and papers are invited, but not limited to, the following subjects:
- Warranty Chain Management / A Holistic View to Cost Savings / Risk Management
- Cost Reduction Success Stories
- Strategy and Management
- Warranty as a Competitive Advantage
- Warranty Policy
- Outsourcing
- Service Contract Management
- Extended Warranties
- Warranty Accrual and Accrual management
- Differences in Accounting Treatments (implications for accruals and benchmarking)
- Legal Aspects of Warranty
- Warranty Metrics and Benchmarking
- Warranty Data Management, Mining and Analysis
- Warranty Tools and Processes
- Supplier Warranty Cost Recovery
- Customer Experience of Warranty
- Design for Warranty (Quality, Reliability, Supportability, Usability, Customer Self-Repair, etc)
- Call Center Management to Reduce Warranty Costs
- Warranty and Operations Management
- Warranty/Service Contract Auditing
- Warranty Fraud
- Warranty Training
Paper Submission
To submit your proposal, please send an email to papers@algassociates.comwith your presentation, panel discussion and/or workshop proposals attached. Please indicate whether you intend to submit a full paper and presentation slides or just presentation slides.
IMPORTANT DATES:
- Submission: September 30, 2017
- Conference: March 6-8, 2018
User Name : srav
Posted 02-08-2017 on 10:09:08 AEDT
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